LTF Member Engagement Advisor Practice Test 2025 – Complete Exam Prep

Question: 1 / 400

Is it recommended to discuss Life Time in Discovery?

True

False

In this context, discussing Life Time during the Discovery phase is generally considered not advisable. The Discovery phase is primarily focused on understanding the needs, challenges, and goals of the members or prospective members. It's a time to build rapport and gather information to tailor solutions effectively.

Bringing up Life Time too early may shift the focus from the member's individual needs to the company's offerings, which could make the conversation feel more sales-oriented rather than being genuinely interested in the member's priorities. The emphasis should remain on listening actively and ensuring the member feels understood and valued.

By prioritizing open dialogue about the member’s interests and motivations before introducing specific solutions or offerings, it's possible to create a more meaningful engagement that enhances the overall relationship and fosters trust.

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